Trouble logging in

Incident Report for Ring.com

Resolved

This incident has been resolved.
Posted Jan 28, 2020 - 14:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2020 - 13:57 UTC

Update

Currently some users with two-factor authentication are receiving an error message regarding too many log in attempts.
Posted Jan 28, 2020 - 13:10 UTC

Investigating

We are currently investigating this issue.
Posted Jan 28, 2020 - 13:03 UTC
This incident affected: Ring.com and Ring App (iOS App, Android App).