Resolved -
This issue has been resolved. We have clarified this issue only affected a particular quiz used to aid new Neighbors determine the quantity and type of Ring products they should purchase. No other functions or other portions of our website were affected.
Nov 20, 19:09 UTC
Update -
We are continuing to investigate this issue.
Nov 20, 18:42 UTC
Investigating -
We are currently investigating errors with loading the Ring.com website and store pages. We are expecting a quick resolution. Please try again later and/or keep up with this page for updates.
Nov 20, 18:42 UTC
Resolved -
This incident has been resolved.
Nov 19, 00:47 UTC
Investigating -
We are investigating reports of failures when trying to connect to an on-demand live view events as well as doorbell button push events and motion events. You may receive delays or errors when trying to access live video feeds from your device. We are working to resolve this as soon as possible.
Nov 18, 22:08 UTC
Resolved -
We have identified and resolved our trouble with live video connections. All users should be able to connect to live view, push button, and motion events normally. Thank you for your patience.
Nov 18, 21:31 UTC
Update -
We are continuing to investigate this issue.
Nov 18, 21:00 UTC
Update -
We are continuing to investigate this issue.
Nov 18, 21:00 UTC
Investigating -
We are investigating reports of failures when trying to connect to an on-demand live view events as well as doorbell button push events and motion events. You may receive delays or errors when trying to access live video feeds from your device. We are working to resolve this as soon as possible.
Nov 18, 20:55 UTC
Resolved -
This incident has been resolved.
Nov 18, 15:23 UTC
Update -
This issue has been resolved and there should be no trouble logging in. Please reach out to us if issues persists.
Nov 18, 15:22 UTC
Investigating -
Neighbors may have issues logging into the app. We appreciate your patience as we work to resolve this as soon as possible.
Nov 18, 15:09 UTC