Identified - Our authorization servers have forced some neighbors to log out of our apps. This matter has been identified and is being worked on. Neighbors who use the Ring OSX app may have continued difficulties with logging in that we are working to resolve. All other platforms, Android, iOS, and Windows 10 should have no difficulties logging back into their apps and the apps should function as normal.
Jul 23, 16:50 UTC
Ring.com   Operational
Cloud Video Recording   Operational
Live Calls (Doorbell Dings and Motions)   Operational
Video On Demand   Operational
Partner Integration   Operational
Devices Operational
Ring Video Doorbell   Operational
Chime   Operational
Ring Video Doorbell Pro   Operational
Ring Stickup Cam   Operational
Chime Pro   Operational
Floodlight Cam   Operational
Ring Video Doorbell 2   Operational
Spotlight Cam   Operational
Spotlight Cam Battery   Operational
Ring Video Doorbell Elite   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2018

No incidents reported.

Jul 21, 2018
Resolved - This incident has been resolved.
Jul 21, 01:43 UTC
Monitoring - A fix has been implemented, and we are monitoring the results. You may expierence your event list not being up to date. However it will update shortly as everything catches up.
Jul 20, 23:50 UTC
Investigating - We are currently experiencing degraded performance with some products and services.

We are still investigating the issue, but we have received multiple reports of delayed notifications or not receiving notifications, Live View not loading or showing a black screen, and some Ring devices not setting up.

Thank you for your patience in the meantime.
Jul 20, 23:12 UTC
Jul 19, 2018
Resolved - This incident has been resolved.
Jul 19, 14:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 14:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 19, 14:32 UTC
Investigating - We are currently investigating a delay in transcoding of videos
Jul 19, 14:19 UTC
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.