All Systems Operational
Ring.com Operational
Ring Protect (Video Recording) Operational
Live Calls (Doorbell Dings & Motions) Operational
Video On Demand Operational
Partner Integration Operational
Devices Operational
90 days ago
99.98 % uptime
Today
Video Doorbell Operational
Chime Operational
Video Doorbell Pro Operational
Stickup Cam (Original) Operational
Chime Pro Operational
Floodlight Cam Operational
Video Doorbell 2 Operational
Spotlight Cam (Wired & Mount) Operational
Spotlight Cam (Battery & Solar) Operational
Video Doorbell Elite Operational
Ring Alarm ? Operational
90 days ago
100.0 % uptime
Today
Stick Up Cam Wired Operational
90 days ago
100.0 % uptime
Today
Stick Up Cam Battery Operational
90 days ago
100.0 % uptime
Today
Smart Lighting Operational
90 days ago
99.9 % uptime
Today
Door View Cam Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019
Resolved - The Rapid Ring app has returned to the Google Play store and should be available for users in the United States of America, United Kingdom and Australia at this time.
Sep 19, 20:00 UTC
Investigating - We have identified a problem with live video feeds on the Rapid Ring App for Android users. We are currently investigating the cause.
Sep 16, 21:00 UTC
Sep 18, 2019

No incidents reported.

Sep 17, 2019
Resolved - This incident has been resolved.
Sep 17, 01:17 UTC
Monitoring - We have identified the source of the delay and we are monitoring the queue of delayed emails that have been requested. If you are waiting for one of these emails, please monitor your email inbox for your password reset/email verification email.
Sep 17, 00:17 UTC
Investigating - We are experiencing delays in sending new account email verification emails and password reset emails. We are looking into the cause and working to resolve the delay as soon as possible.
Sep 17, 00:03 UTC
Sep 16, 2019
Resolved - This incident has been resolved. All events that occurred during the video processing delay 9/11 - 9/13 should be available to view.
Sep 16, 03:48 UTC
Update - We are continuing to work on a fix for this issue.
Sep 15, 22:11 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 18:52 UTC
Identified - We have identified some videos from September 11th through September 13 are not available for playback. We are working diligently to process them. Thank you for your continued patience as we process these videos.
Sep 13, 19:52 UTC
Sep 13, 2019
Resolved - Most impacted videos are available for viewing. We have identified some videos are still not available for playback and are working diligently to process them. Thank you for your patience as we resolve this matter.
Sep 13, 12:05 UTC
Update - We have processed most of the videos that were delayed. Our team is still working on processing older videos that have not yet become available for playback.

We will provide an update here when all impacted videos are viewable.
Sep 13, 02:30 UTC
Monitoring - Our team has implemented a partial fix that has allowed new recordings to process in real time. We are continuing to process older videos that are still delayed. We will provide an update here when all impacted videos should be available.
Sep 12, 16:52 UTC
Identified - We have identified an issue causing a delay in video processing. We are working to establish a fix at this time.
Sep 12, 13:06 UTC
Monitoring - A fix has been implemented and new recordings should be available within a few seconds, but events that occurred during the course of this incident may not be available yet. We're working on getting those events re-processed ASAP, and they should become available shortly.
Sep 12, 06:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 01:41 UTC
Investigating - We are currently investigating a delay in recordings being available.
Sep 12, 00:41 UTC
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.