Resolved -
This incident has been resolved.
Feb 8, 23:44 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 8, 23:08 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 8, 21:54 UTC
Identified -
We have identified an issue causing some live video calls (such as Live View or live motion or doorbell ring video events) to not connect, and some new device setups to fail.
Feb 8, 21:00 UTC
Resolved -
This incident has been resolved.
Feb 6, 18:25 UTC
Monitoring -
Our merchant provider has restored service levels to normal and we are monitoring for any residual failures.
Feb 6, 16:29 UTC
Identified -
We're experiencing a partial outage of our merchant provider services across the U.S. and Canada. They are currently working to restore service levels to normal.
Feb 6, 16:18 UTC