Ring Alarm Notification Delay

Incident Report for Ring.com

Resolved

This incident has been resolved. We are continuing to work closely with our partners to avoid issues like this in the future.

Posted Jun 21, 2021 - 18:45 UTC

Update

We have confirmed there is an intermittent delay in receiving notifications from Ring Alarm devices of up to several minutes. We are actively working with our partners to resolve the issue.

Push Notifications may be delayed to your smart phone/device. Alarms and Emergency Notifications to Emergency Services are not impacted.

Posted Jun 20, 2021 - 21:52 UTC

Identified

We have confirmed there is an intermittent delay in receiving notifications from Ring Alarm devices of up to several minutes.

Posted Jun 19, 2021 - 00:25 UTC

Investigating

We are investigating a possible delay in receiving notifications from Ring Alarm devices.

Posted Jun 18, 2021 - 22:16 UTC

This incident affected: Devices (Ring Alarm).