Recording Delay

Incident Report for Ring.com

Resolved

This incident has been resolved.
Posted Feb 12, 2020 - 15:02 UTC

Update

Expected resolution for delay in viewing recordings is less than 50 minutes.
Posted Feb 12, 2020 - 14:27 UTC

Monitoring

We have identified an issue that may cause some neighbors to experience a delay when trying to review their recordings.
Posted Feb 12, 2020 - 13:09 UTC
This incident affected: Ring Protect (Video Recording).