Two-Factor Authentication Delivery Delays On Sprint

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Mar 27, 2020 - 04:30 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 27, 2020 - 01:56 UTC

Identified

We have identified a problem with our Two-Factor authentication text messages have a delay to neighbors using Sprint or Virgin Mobile.

Posted Mar 27, 2020 - 01:55 UTC

This incident affected: Ring.com and Ring App (iOS App, Android App, Windows App, Mac/OSX App).