Two-Factor Authentication Delivery Delays On Sprint

Incident Report for Ring.com

Resolved

This incident has been resolved.
Posted Mar 27, 2020 - 04:30 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 27, 2020 - 01:56 UTC

Identified

We have identified a problem with our Two-Factor authentication text messages have a delay to neighbors using Sprint or Virgin Mobile.
Posted Mar 27, 2020 - 01:55 UTC
This incident affected: Ring.com and Ring App (iOS App, Android App).