Login errors and the Ring app is having trouble loading

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Dec 05, 2020 - 22:57 UTC

Investigating

We are currently investigating an issue with Neighbors being unable to login to the Ring app, Neighbors already in the Ring app may experience issues with loading their dashboard, live view, or device settings.

Posted Dec 05, 2020 - 22:10 UTC

This incident affected: Ring App (iOS App, Android App) and Live Calls (Doorbell Dings & Motions), Video On Demand.