App Not Loading / Multiple System Failure

Incident Report for Ring.com

Resolved

We have resolved this incident.

Posted Oct 05, 2022 - 19:12 UTC

Identified

We have confirmed some Neighbors are unable to load the Ring app. Products and services that don't require the Ring app to function should work normally.

Posted Oct 05, 2022 - 17:56 UTC

This incident affected: Ring.com, Live Calls (Doorbell Dings & Motions) and Ring App (iOS App, Android App, Neighbors, Ring.com Web App).