Live Video Failure

Incident Report for Ring.com

Resolved

This issue has been resolved with a backend fix.

Posted Dec 10, 2021 - 15:44 UTC

Identified

We have identified an issue that is causing live video connection failures and we have received reports that ring.com is not reachable. We are working to resolve this as soon as possible. We appreciate your patience and understanding in the meantime.

Posted Dec 10, 2021 - 15:29 UTC

This incident affected: Ring.com, Live Calls (Doorbell Dings & Motions), and Video On Demand.