Failure to Login and Issues loading the App and Website

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Aug 28, 2020 - 02:43 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 28, 2020 - 02:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2020 - 01:53 UTC

Identified

We have identified an issue with account logins and live view requests.

Posted Aug 28, 2020 - 00:02 UTC

This incident affected: Ring.com, Video On Demand and Ring App (iOS App, Android App).