DNS Routing

Incident Report for Ring.com

Resolved

This incident is being closed. No data or recordings were lost during the outage.

Posted Jul 02, 2019 - 14:45 UTC

Monitoring

This issue has been resolved. Some minor connection issues may persist while the new DNS propagates.

Posted Jul 02, 2019 - 14:16 UTC

Identified

We are currently experiencing partial network outage through some of our partner services. This is causing some services to be unable to connect. This will be impacting our site, app, and video services.

Posted Jul 02, 2019 - 14:09 UTC

This incident affected: Ring.com, Ring Protect (Video Recording), Live Calls (Doorbell Dings & Motions), and Video On Demand.