SMS for Two-Factor Authentication Not Being Sent

Incident Report for Ring.com

Resolved

This incident has been resolved.
Posted May 05, 2021 - 18:35 UTC

Investigating

We are currently investigating a failure where 2FA SMS messages are not being sent, preventing logins.
Posted May 05, 2021 - 18:26 UTC
This incident affected: Ring Mobile Apps (Ring iOS App, Ring Android App) and Ring.com.