Live Video is Unable to Connect

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Jan 06, 2021 - 20:29 UTC

Investigating

We are currently investigating an issue that is causing live view to fail, and may be causing issues logging into and/or loading the Ring app.

Posted Jan 06, 2021 - 20:07 UTC

This incident affected: Ring App (iOS App, Android App) and Live Calls (Doorbell Dings & Motions), Video On Demand.