Ring.com Emails Failing to be Delivered

Incident Report for Ring.com

Resolved

This incident has been resolved. New account verification emails that were attempted to be sent between 10:00am PST (17:00 UTC) and 01:30pm PST (20:30 UTC) Mon 7/29 may be delayed up to 12 hours. If you didn't receive a verification email by 01:30am PST (08:30 UTC) Tue 7/30, please log back into the Ring app and click the 'Send Verification Email' button.
Posted Jul 29, 2019 - 20:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 29, 2019 - 18:10 UTC

Identified

We have identified the issue and are working to resend the undelivered emails.
Posted Jul 29, 2019 - 17:00 UTC
This incident affected: Ring.com.
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