Newly Setup Devices Missing Notifications

Incident Report for Ring.com

Resolved

This incident has been resolved.
Posted Dec 11, 2024 - 23:38 UTC

Investigating

We are currently investigating an issue with some ring alerts and motion event notifications not being sent. This will only affect new device setups. To resolve this concern, simply toggle the Ring Alerts and/or Motion Alerts switch.
Posted Dec 11, 2024 - 22:49 UTC
This incident affected: Ring Device Health (Doorbells, Indoor Cams, Outdoor Cams, Security Systems, Smart Lighting, Access Control).
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