2-Step Verification Delays

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Apr 16, 2020 - 03:41 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 16, 2020 - 03:40 UTC

Monitoring

We are currently monitoring a delay of 2-step verification requests for Gmail and Comcast domains.

Posted Apr 16, 2020 - 00:55 UTC

This incident affected: Ring.com, Ring Protect (Video Recording), Live Calls (Doorbell Dings & Motions), Video On Demand, Partner Integration, and Account Emails.