Update
Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.
Posted Oct 20, 2025 - 14:23 UTC
Monitoring
A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.
Posted Oct 20, 2025 - 12:40 UTC
Investigating
Ring is currently experiencing a service disruption impacting multiple Ring systems.
Posted Oct 20, 2025 - 10:00 UTC
This incident affects: Ring.com, Ring Protect (Video Recording), Live Calls (Doorbell Dings & Motions), Video On Demand, Partner Integration, Account Emails, Devices (Video Doorbell, Chime, Video Doorbell Pro, Stickup Cam (Original), Chime Pro, Floodlight Cam, Video Doorbell 2, Spotlight Cam (Wired & Mount), Spotlight Cam (Battery & Solar), Video Doorbell Elite, Ring Alarm, Stick Up Cam Wired, Stick Up Cam Battery, Smart Lighting, Peep Hole Cam, Indoor Cam, Stick Up Cam Plug In, Stick Up Cam Elite, Spotlight Cam Pro), and Ring App (iOS App, Android App, Neighbors, Ring.com Web App).