Error loading events

Incident Report for Ring.com

Resolved

This has been resolved.

Posted Oct 23, 2019 - 19:12 UTC

Monitoring

Our provider that was having intermittent DNS resolution errors has mitigated the problem. We are currently monitoring the results.

Posted Oct 23, 2019 - 04:11 UTC

Identified

The cause of this issue has been identified as Intermittent DNS resolution errors through one of our providers.

Posted Oct 22, 2019 - 19:26 UTC

Investigating

Currently neighbors are experiencing issues downloading or viewing events in the Ring app

Posted Oct 22, 2019 - 18:19 UTC

This incident affected: Ring Protect (Video Recording).