Billing outage

Incident Report for Ring.com

Resolved

This issue has been resolved and service levels have been returned to normal. All systems are functional.

Posted Jul 10, 2019 - 17:17 UTC

Identified

We are currently experiencing difficulties with processing changes to subscriptions, new purchases through our website, and other billing related functions.

Posted Jul 10, 2019 - 17:08 UTC

This incident affected: Ring.com and Ring Protect (Video Recording).