Ring Video Doorbell Classic Notifications Not Arriving

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Oct 08, 2021 - 01:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 08, 2021 - 01:20 UTC

Investigating

Some Ring Video Doorbell Classics are not sending notifications for motion detection and doorbell press events. Video recordings of events and Live View are not affected. We're currently working to get this resolved.

Posted Oct 07, 2021 - 23:34 UTC

This incident affected: Devices (Video Doorbell).