Smart Lighting Bridge Not Functioning After First Set Up
Incident Report for

We apologize for this incident and any inconveniences it may have caused. If your Smart Lighting Bridge was affected by this incident, please remove the Smart Lighting Bridge from within the Ring App and then wait 30 seconds before taking your Smart Lighting Bridge through another setup.

Posted May 18, 2019 - 04:04 UTC

This incident has been resolved.
Posted May 18, 2019 - 02:30 UTC
A fix has been implemented and we are monitoring the results.
Posted May 18, 2019 - 02:11 UTC
We have identified an issue where the initial setup of some Smart Lighting Bridges does not complete

We are currently working on a solution. We recommend not attempting to set up your Bridge until we post an update.
Posted May 17, 2019 - 23:32 UTC
This incident affected: Devices (Smart Lighting).