Call Connectivity

Incident Report for Ring.com

Resolved

This incident has been resolved.

Posted Aug 19, 2019 - 18:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2019 - 18:18 UTC

Investigating

We are currently experiencing intermittent connection issues across our neighbor support platforms. This may lead to increased hold times and/or dropped chat or support calls. Our team is working to restore service levels as quickly as possible.

Posted Aug 19, 2019 - 17:23 UTC