Video Availability Delay
Incident Report for
This incident has been resolved.
Posted May 16, 2020 - 14:43 UTC
We are continuing to work on a fix for this issue.
Posted May 16, 2020 - 13:26 UTC
The issue has been identified and a fix is being implemented.
Posted May 16, 2020 - 13:19 UTC
We have identified an error that is currently impacting how quickly videos are made available to view in our app and our website. We are currently working on a resolution.
Posted May 16, 2020 - 12:02 UTC
This incident affected: Ring App (iOS App, Android App, Windows App, Mac/OSX App) and, Ring Protect (Video Recording).