Increase in Billing Errors
Incident Report for Ring.com
Resolved
This incident has been resolved.
Posted Oct 10, 2021 - 07:12 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2021 - 23:18 UTC
Identified
A partial outage in our billing system is causing errors when attempting to make purchases from Ring.com, or when attempting to purchase or renew a Ring Protect plan.
Posted Oct 09, 2021 - 18:10 UTC
This incident affected: Ring.com.